Welcome to the intriguing world of Process Automation, an invigorating field that has radically changed how businesses operate and one that Stoke Apps takes immense pride in being part of. As the digital revolution sweeps across several industries, Process Automation, a key facet of it, has emerged as an effective tool to streamline businesses, eliminate redundant tasks, and enhance productivity.
So, what exactly is Process Automation? Typically, it refers to the application of technology to automate business processes which were originally conducted manually. This includes everything from managing data, right through to customer communication. It’s a system that combines the power of Artificial Intelligence (AI) and business-specific software to not just transform but also accelerate everyday tasks leading to improved efficiency, cost reductions, and the freeing-up of human resource that can be reallocated to strategic roles.
Today, the software development market sees an increasing trend towards customised or ‘bespoke’ software solutions. More and more businesses are veering off the path of generic software and seeking customized solutions tailor-made to fit their unique requirements.
As per a Gartner report, 85% of customer interactions will be managed by non-humans in the coming years. This just goes to show how rapidly Process Automation is evolving. It is more than just a wave; it’s a paradigm shift significantly transforming operating models of businesses, regardless of their size or sector.
Looking deeper into Process Automation, you will come across concepts such as Robotic Process Automation (RPA), Intelligent Process Automation (IPA), and Business Process Automation (BPA). While RPA deploys robots to accomplish repetitive tasks, IPA combines cognitive automation, RPA, and analytics to automate complex tasks. On the other hand, BPA as the name suggests, is about automating business operations to achieve higher operational efficiency.
Delving into this realm could leave one somewhat overwhelmed. But remember, as technology grows in leaps and bounds, so should our understanding and our willingness to adapt. Process Automation is a vast field filled with both challenges and opportunities. The key lies in identifying how it can be best woven into the fabric of individual organisations, bridging gaps, and enabling performance leaps.
Our Process Automation blog section is a vast trove of information which will guide you through the many facets of this revolutionary concept. Navigate through it for a deeper understanding or explore our main blog for broader insights into the world of software, app, and web development. We, at Stoke Apps, would love to help you build a strong foundation for your digital journey. Feel free to contact us to discuss your software development needs or any other topic that you find intriguing.
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